NYC IT Inc
IT Support Technician
Full Time • New York
Replies within 24 hours
We are seeking a Technical Support Specialist with 4–6 years of experience to provide dedicated onsite support for computer systems at a high-demand testing center. The ideal candidate will have experience supporting Windows and Apple environments, troubleshooting hardware and software issues, and maintaining reliable IT operations.
Key Responsibilities
- Provide onsite technical support for desktops, laptops, printers, and peripheral devices.
- Install, configure, update, and maintain Microsoft Windows and Apple macOS systems.
- Troubleshoot hardware, software, and network connectivity issues.
- Deploy and configure desktops, laptops, handheld devices, and printers.
- Perform routine system administration and user support.
- Conduct hardware and software evaluations and provide technical recommendations.
- Coordinate with internal teams to support projects and minimize downtime.
- Document technical issues, resolutions, and support activities.
- Provide support at other locations as required.
- Move and lift IT equipment when necessary.
Required Qualifications
- 4–6 years of technical support experience.
- Experience supporting PC hardware, software, printers, and peripherals.
- Strong knowledge of Microsoft Windows, Microsoft 365 Suite, and Outlook.
- Familiarity with Apple macOS.
- Experience with Oracle client-based applications.
- Experience with Active Directory and networking equipment.
- Knowledge of Ethernet cabling and TCP/IP networking.
- Experience with device provisioning (Autopilot).
- Strong verbal and written communication skills.
Preferred Qualifications
- Experience with CAD software and technical drawings.
- A+ and Network+ certifications.
If you meet the qualifications above and are interested in this opportunity, we'd love to hear from you. Apply now!
Compensation: $30.00 - $40.00 per hour
(if you already have a resume on Indeed)